Experience
Analyst
- Wrote SQL queries to analyse transfer throughput, processing times and failure causes, surfacing trends that informed prioritisation changes and contributed to an 18% reduction in delays.
- Partnered with Product team to test new customer communication flows using A/B testing and user segmentation, increasing successful transfer completions by 6%.
- Conducted end-to-end journey mapping to identify operational friction points, reducing handling times by 5–9% depending on workflow.
- Designed workflow changes and process documentation to support feature launches, ensuring smooth adoption across teams.
- Implemented process monitoring dashboards, enabling real-time tracking of transfer success metrics and improved reporting efficiency.
Junior Analyst
- Developed Power BI dashboards and Power Automate workflows, enabling real-time visibility and automation of customs processes, increasing efficiency by 20%.
- Collaborated with global brokers to enhance financial accuracy and compliance, reducing fiscal discrepancies by 7% and improving cross-border financial transactions by 5.6%.
- Streamlined customs reporting processes, cutting manual reporting time by 30%.
- Implemented KPIs to track process efficiency and identify bottlenecks.
- Provided training and documentation for internal teams to adopt new workflows successfully.
Business Analyst Intern
- Proposed and designed a charitable platform to repurpose unsold products, reducing waste and aligning with CSR goals, projected savings 3% in disposal costs.
- Leveraged data analytics to generate actionable insights, improving operational efficiency and supporting sustainable growth strategy.
- Performed market and competitor analysis to support product development initiatives.
- Collaborated with cross-functional teams to ensure smooth implementation of new processes.
- Prepared reports and dashboards summarizing key operational metrics for senior management review.
Private Equity Intern
- Assisted in due diligence on potential acquisitions, analyzing financial statements and market trends.
- Built detailed valuation models for portfolio companies.
- Prepared investment memoranda for senior leadership review.
- Supported monitoring of existing portfolio performance and KPI reporting.
- Engaged in strategic planning sessions for investment strategy refinement.
References Available on Request
Methodologies & Professional Skills
Tools & Software
- Analytics: Power BI, Stata, Excel, Tableau, Looker
- Database: SQL, Data Analysis, BigQuery
- Automation: Power Automate, Python scripting
- Languages: Spanish (Conversational), Bengali (Conversational)
Techniques
- A/B Testing & User Segmentation
- Process Mapping & Optimization
- Data Analytics & Statistical Analysis
- Financial Modeling & Strategic Planning
- Workflow Automation